Read Their Stories

These dealers have increased conversion, changed price perception, improved customer retention post warranty, and more since joining the RepairPal Certified Network.

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James Wood Motors

Learn how Nick Huff and his team at James Wood Motors earned a new customer and received an $820 RO through RepairPal, while saving the customer $600.

Maita Toyota

Learn how RepairPal helped Mike Latham and his team at Maita Toyota secure a $3,100 brake repair and boost customer satisfaction.

Bristol Honda

Learn how Shawn Butler and his team at Bristol Honda have used the RepairPal Estimator to resolve customer concerns and save a $2,000 repair.

Metro Nissan of Redlands

Learn how Jahan Carter, a Service Advisor at Metro Nissan of Redlands, used the RepairPal Estimator to earn a $1,500 RO and create a loyal customer.

Modern INFINITI of Greensboro

Learn how Matt Mabe and his team at Modern INFINITI of Greensboro gained a loyal customer through their RepairPal listing.

Regal Nissan

Learn how Holden Scott and his team at Regal Nissan acquired a new customer and a $5,500 RO from a RepairPal roadside Partner.

Team Nissan

Learn how RepairPal helped Dave Turner and his service department at Team Nissan save two lucrative repairs totalling over $5,500.

Interested In RepairPal Certification?

Learn more about how RepairPal will help your dealership increase customer retention post warranty, same day sales, and ELR by directly overcoming the dominant reason customers stop getting their vehicles repaired at dealerships post warranty: price perception.

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RepairPal Case Study

With RepairPal by their side, Stephen Hill and his team of Service Advisors and BDC professionals at I-10 Toyota were able to increase dealership profits across the board that included improved ELR, retention, winbacks, and hours per RO.

When presenting a completed multi-point inspection to a customer, they decline additional service requests based on time, price & trust. RepairPal provides dealers the opportunity to overcome those objections by providing fair transparent pricing.

Michael-Barich-Murfreesboro-Nissan-Original

Michael Barich - Fixed Ops Director

Murfreesboro Nissan & Fixed Ops Doc

RepairPal has been an easy way to have an unbiased third party do the research for us around pricing. It's helped our team build confidence when selling to customers by showing we're offering a reasonable and fair price.

Tommy Bost - Service Manager

Modern Toyota of Winston-Salem

My service BDC needs to handle calls quickly. In order to do so, she utilizes RepairPal to find repair ranges to give to the customer versus speaking to a technician, an advisor, or the part department to be able to complete a quote.

Chris Kerkemeyer - Fixed Ops Director

Sherman Dodge Chrysler Jeep

Real Dealers, Real Results.

Learn how RepairPal has helped dealerships grow their fixed-ops business.