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Meet Kathleen
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Kathleen has built and developed award-winning marketing, sales, success, and support teams centered on the principles of authenticity, hard work, and empathy. As the Chief Revenue Officer (CRO) at RepairPal, Kathleen leads all partner and shop initiatives, including business development and strategy, operations, marketing, and customer success. She takes pride in standing for ethical principles and being a female executive in a male-dominated industry. Some describe her as the literal voice of the company, and her laughter once set off glass break alarms in a conference room.
August 2024
Top 5 Current Automotive Aftermarket Industry Trends for 2024
AMRA + RepairPal Partner Collaboration
August 2024
Coffee with Kathleen: Transform Discomfort into Growth
Inspired by Dr. Rhea Waite's profound insights, Kathleen explores the delicate balance between pushing our limits and recognizing our boundaries.
July 2024
Coffee with Kathleen with special guest J'aime Davis
Find out what it takes to balance a thriving career while navigating the complexities of personal commitments & responsibilities
July 2024
Leaning into the Uncomfortable - Climbing the Manitou Incline
Join RepairPal CRO Kathleen Long and IT Director Subrina Shriram as they conquer the 2,744 step climb on the Manitou Incline.
June 2024
Coffee with Kathleen: Embrace Healing & Celebrate Life
Kathleen Long delves into the transformative power of mindfulness, forgiveness, and the art of celebration, even amidst life's toughest challenges.
May 2024
Building an Award Winning Team
Presented at Automotive Communications Council, grow your own leadership profile by building, participating in and leading award winning teams.
May 2024
Women in Auto Care Allyship Panel
Auto Care Association Connect 2024, featuring panelists: Jillian Weishaar, Michelle Tansey, and Kristine M. Frost, Esq.
May 2024
Coffee with Kathleen: Leading with Clarity & Compassion
Kathleen Long dives into the essence of leadership that lies within self-awareness and compassionate communication.
April 2024
Coffee with Kathleen with special guest Chaya Milchtein
Kathleen Long sits down with Chaya Milchtein, an automotive influencer, author, and a visionary in the automotive industry.
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February 2024
Coffee with Kathleen with special guest Kaylee (The Parts Girl) Felio
In this episode, we spotlight Kaylee Felio, the pioneering Parts Girl from PartsEdge, who is smashing traditional norms and revolutionizing parts management in the automotive industry.
February 2024
Coffee with Kathleen
with special guest Jill Trotta
January 2024
Coffee with Kathleen
Embracing Mindfulness & Growth for a Prosperous 2024
January 2024
AutoOps RepairPal Webinar
with special guest Steven Fafel
April 2023
Beyond the Wrench Podcast
Shop Leadership & Communication Advice, featuring Kathleen Long
October 2023
Kathleen Long Presents at Vehicle Service & Warranty
MAP Connected - Dearborn, Michigan
October 2023
Coffee with Kathleen
with special guest Stan Stokes
![With Special Guest Steven Fafel [August 2023]](https://pages.repairpal.com/hubfs/68d0ea68-3318-4ea3-9ade-3ed58e7b0c18-3.jpg)
August 2023
Coffee with Kathleen
with Special Guest Steven Fafel
July 2023
The SMB Tech Innovators Podcast
The Automotive Transformation into SaaS
July 2023
Coffee with Kathleen
Embracing Discomfort & Difficulty with Special Guest Christopher Lovelady
August 2023
Microsoft Autos Webinar Series
Lizz Calloway ft. Kathleen Long
June 2023
Coffee with Kathleen
Embarking on a Transformational Journey
October 2022
AFTER DARK at the Fixed Ops Roundtable®!
Dare to Dream ft. Kathleen Long
August 2021
7 Secrets to a Successful Auto Repair Shop
Wrenchway ft. Kathleen Long
December 2022
Keynote with Ted Ings at the Fixed Ops Roundtable®
Dare to Dream ft. Kathleen Long
May 2023
Coffee with Kathleen
With Special Guest Kathleen Callahan
May 2023
SEO with Ted Ings at the Fixed Ops Roundtable
SEO ft. Kathleen Long
February 2023
Service with Ted Ings at the Fixed Ops Roundtable
Strengthening Service Lane Customer Retention ft. Kathleen Long
January 2023
Employee Retention with Ted Ings at the Fixed Ops Roundtable
Employee Retention at the Service Lane ft. Kathleen Long
March 2023
What the Fixed Ops
80% of Fixed Ops Business Lost Post-Warranty ft. Art Shaw & Kathleen Long
January 2023
FixedOps Roundtable Panel
Female Consumers in the Automotive Industry ft. Kathleen Long
January 2023
Certification with Ted Ings at the FixedOps Roundtable
Becoming RepairPal Certified ft. Kathleen Long
October 2022
Ratchet and Wrench
Ask the Expert ft. Kathleen Long
January 2023
FixedOps Roundtable with Ted Ings
RepairPal Values & Employee Satisfaction ft. Kathleen Long
October 2022
KGW8 News - Electric Vehicles
Author: Megan Loe, featuring Kathleen Long
May 2023
There is No Such Thing as Slow Season
Autovitals ft. Kathleen Long
February 2017
Town Hall Live: Remarkable Results Radio
Managing a Negative On-Line Review
March 2021
GoDaddy Social Webinar
6 Ways to Improve Customer Retention and Get New Automotive Customers
October 2022
Women Who Win Make a PACCT to Succeed in Auto Repair
SHOP-WARE ft. Kathleen Long
February 2023
The Auto Repair Marketing Podcast
Common Myths About RepairPal [E033]
November 2022
Women Of The Year Awards Announced 2022
Shop Owner Magazine
March 2015
Huffpost - 7 Keys to Small Business Success
Written by Kathleen Long
December 2014
Huffpost - The 'Plain' Truth: Confessions of a Non-Beauty Queen
Written by Kathleen Long
December 2014
Huffpost - Fighting Ebola With Books
Written by Kathleen Long
May 2014
Huffpost - The Most Frustrating Things People Will Say When You Lose 80 Pounds
Written by Kathleen Long
August 2014
Huffpost - Stop Wasting My Time: Being a More Powerful Part of a Professional Network
Written by Kathleen Long
June 2014
Huffpost - To Err Is Human, to Make Mistakes Is Divine
Written by Kathleen Long
June 2014
Huffpost - Boardroom Hokey Pokey: That Dance That Women Do
Written by Kathleen Long
January 2023
RepairPal Turns to MOTOR for Reliable Data to Build Trust, Transparency with Millions of its Potential Customers
Written by Leona Scott
October 2022
The Great Canadian Podcast
Making "Word of Mouth" Work in the Tech Age
May 2021
Consumer Reports - As Used-Car Prices Surge, Consider Fixing the Car You Already Own
Written by Benjamin Preston
July 2022
SHOP-WARE ft Carmcast
Giving Back to the Industry Through Association Memberships
December 2021
Car Guy Podcast
Kathleen Long On The Carpet
June 2023
Women in Automotive
From the Start: Making the Most out of Your WIA Experience
March 2023
Women in Auto Care
The Glorious Crowd
March 2022
Women in Auto Care
Public Speaking: How to Say Cool Things Without Peeing Your Pants
May 2023
AftermarketNews
Kathleen Long, Women at the Wheel Winner
Connect with Kathleen
Kathleen brings a unique perspective that captivates and educates audiences. Her dynamic speaking style, coupled with a passion for women's empowerment, diversity, and inclusivity, makes her an ideal choice for a wide range of events.
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