Skip to the main content.
➥ Connect with Kathleen
➥ Connect with Kathleen

Kathleen Long

Speaker - Influencer - Change-Maker

A relentless relationship and team builder, insistent on making a difference for people.

 

➥ Connect with Kathleen

Hero header KL (1)

Featured In

 

Microsoft Autos-1 AAPEX Women in Automotive Women in Auto Care Huffpost Consumer Reports Map Connected Wrenchway Fixed Ops Roundtable-1 Fixed Ops Marketing What the Fixed Ops

Meet Kathleen

kathleen circle frame (1)        Kathleen has built and developed award-winning marketing, sales, success, and support teams centered on the principles of authenticity, hard work, and empathy. As the Chief Revenue Officer (CRO) at RepairPal, Kathleen leads all partner and shop initiatives, including business development and strategy, operations, marketing, and customer success. She takes pride in standing for ethical principles and being a female executive in a male-dominated industry. Some describe her as the literal voice of the company, and her laughter once set off glass break alarms in a conference room.


Latest Appearances

Kathleen is a recognized influencer and sought-after speaker. Her expertise and accomplishments have garnered attention from notable platforms and events. She has been prominently featured with several partners, showcasing her insights and thought leadership in the automotive sector. Additionally, Kathleen is the host of the acclaimed podcast “Coffee with Kathleen,” an award-winning show where she delves into industry trends, leadership strategies, and success stories. Here are a few of the many examples of Kathleen’s impact.

 

RepairPal Partnership Event x AMRA 2024- YouTube
August 2024

Top 5 Current Automotive Aftermarket Industry Trends for 2024

AMRA + RepairPal Partner Collaboration

Coffee with Kathleen- Transform Discomfort into Growth | Episode 14
August 2024

Coffee with Kathleen: Transform Discomfort into Growth

Inspired by Dr. Rhea Waite's profound insights, Kathleen explores the delicate balance between pushing our limits and recognizing our boundaries.

Coffee with Kathleen featuring Jaime Davis - RepairPal
July 2024

Coffee with Kathleen with special guest J'aime Davis

Find out what it takes to balance a thriving career while navigating the complexities of personal commitments & responsibilities

Leaning in with the uncomfortable - Kathleen Long and Subrina Shriram
July 2024

Leaning into the Uncomfortable - Climbing the Manitou Incline

Join RepairPal CRO Kathleen Long and IT Director Subrina Shriram as they conquer the 2,744 step climb on the Manitou Incline.

Coffee with Kathleen- Embrace Healing & Celebrate Life | Episode 12
June 2024

Coffee with Kathleen: Embrace Healing & Celebrate Life

Kathleen Long delves into the transformative power of mindfulness, forgiveness, and the art of celebration, even amidst life's toughest challenges.

Building an Award Winning Team - RepairPal
May 2024

Building an Award Winning Team

Presented at Automotive Communications Council, grow your own leadership profile by building, participating in and leading award winning teams.

Women in Auto Care Allyship Panel | Auto Care Association Connect 2024
May 2024

Women in Auto Care Allyship Panel

Auto Care Association Connect 2024, featuring panelists: Jillian Weishaar, Michelle Tansey, and Kristine M. Frost, Esq.

Coffee with Kathleen- Leading with Clarity & Compassion | Episode 10
May 2024

Coffee with Kathleen: Leading with Clarity & Compassion

Kathleen Long dives into the essence of leadership that lies within self-awareness and compassionate communication.

Coffee with Kathleen with special guest Chaya Milchtein
April 2024

Coffee with Kathleen with special guest Chaya Milchtein

Kathleen Long sits down with Chaya Milchtein, an automotive influencer, author, and a visionary in the automotive industry.

Coffee with Kathleen with special guest Kaylee (The Parts Girl) Felio | Episode 9
February 2024

Coffee with Kathleen with special guest Kaylee (The Parts Girl) Felio

In this episode, we spotlight Kaylee Felio, the pioneering Parts Girl from PartsEdge, who is smashing traditional norms and revolutionizing parts management in the automotive industry.

Coffee with Kathleen special guest Jill Trotta
February 2024

Coffee with Kathleen

with special guest Jill Trotta

coffee with Kathleen-2
January 2024

Coffee with Kathleen

Embracing Mindfulness & Growth for a Prosperous 2024

AutoOps RepairPal Webinar
January 2024

AutoOps RepairPal Webinar

with special guest Steven Fafel

wrenchway.comwp-contentuploads202304Shop-Leadership-Communication-Advice-ft.-Kathleen-Long-RepairPal
April 2023

Beyond the Wrench Podcast

Shop Leadership & Communication Advice, featuring Kathleen Long

Kathleen Long Vehicle Service Warranty Lifecycle Summit 2024
October 2023

Kathleen Long Presents at Vehicle Service & Warranty

MAP Connected - Dearborn, Michigan

Coffee with Kathleen with Stan Stokes
October 2023

Coffee with Kathleen

with special guest Stan Stokes

With Special Guest Steven Fafel [August 2023]
August 2023

Coffee with Kathleen

with Special Guest Steven Fafel

The Automotive Transformation into SaaS
July 2023

The SMB Tech Innovators Podcast

The Automotive Transformation into SaaS

Featuring Christopher Lovelady
July 2023

Coffee with Kathleen

Embracing Discomfort & Difficulty with Special Guest Christopher Lovelady

Microsoft Autos with RepairPal
August 2023

Microsoft Autos Webinar Series

Lizz Calloway ft. Kathleen Long

Coffee with Kathleen
June 2023

Coffee with Kathleen

Embarking on a Transformational Journey

AFTER DARK with Kathleen Long of RepairPal at the Fixed Ops Roundtable®! 2-49 screenshot
October 2022

AFTER DARK at the Fixed Ops Roundtable®!

Dare to Dream ft. Kathleen Long

Beyond the Wrench
August 2021

7 Secrets to a Successful Auto Repair Shop

Wrenchway ft. Kathleen Long

Keynote with Ted Ings at the Fixed Ops Roundtable® _Dare to Dream_ Event 0-1 screenshot
December 2022

Keynote with Ted Ings at the Fixed Ops Roundtable®

Dare to Dream ft. Kathleen Long

Coffee with Kathleen ft Kathleen Callahan-1
May 2023

Coffee with Kathleen

With Special Guest Kathleen Callahan

SEO with Ted Ings at the Fixed Ops Roundtable
May 2023

SEO with Ted Ings at the Fixed Ops Roundtable

SEO ft. Kathleen Long

Service with Ted Ings at the Fixed Ops Roundtable
February 2023

Service with Ted Ings at the Fixed Ops Roundtable

Strengthening Service Lane Customer Retention ft. Kathleen Long

Employee Retention with Ted Ings at the Fixed Ops Roundtable
January 2023

Employee Retention with Ted Ings at the Fixed Ops Roundtable

Employee Retention at the Service Lane ft. Kathleen Long

80% of Fixed Ops Business Lost Post-Warranty, Art Shaw & Kathleen Long Share Why - WTF_! #NADA2023 0-13 screenshot
March 2023

What the Fixed Ops

80% of Fixed Ops Business Lost Post-Warranty ft. Art Shaw & Kathleen Long

FixedOps Roundtable Panel
January 2023

FixedOps Roundtable Panel

Female Consumers in the Automotive Industry ft. Kathleen Long

Certification with Ted Ings at the Fixed Ops Roundtable
January 2023

Certification with Ted Ings at the FixedOps Roundtable

Becoming RepairPal Certified ft. Kathleen Long

Screenshot 2023-11-22 at 11.07.45 AM
October 2022

Ratchet and Wrench

Ask the Expert ft. Kathleen Long

Screenshot 2023-11-22 at 11.01.36 AM
January 2023

FixedOps Roundtable with Ted Ings

RepairPal Values & Employee Satisfaction ft. Kathleen Long

Electric Battery Article - Kathleen Long
October 2022

KGW8 News - Electric Vehicles

Author: Megan Loe, featuring Kathleen Long

There is No Such Thing as Slow Season with AutoVitals and RepairPal 0-2 screenshot-1
May 2023

There is No Such Thing as Slow Season

Autovitals ft. Kathleen Long

Town Hall   Manage A Negative On Line Review 0-7 screenshot
February 2017

Town Hall Live: Remarkable Results Radio

Managing a Negative On-Line Review

Screenshot 2023-11-22 at 11.17.52 AM
March 2021

GoDaddy Social Webinar

6 Ways to Improve Customer Retention and Get New Automotive Customers

Screenshot 2023-11-22 at 11.21.18 AM
October 2022

Women Who Win Make a PACCT to Succeed in Auto Repair

SHOP-WARE ft. Kathleen Long

EP 33 - Common Myths About RepairPal
February 2023

The Auto Repair Marketing Podcast

Common Myths About RepairPal [E033]

Screenshot 2023-11-22 at 11.28.04 AM
November 2022

Women Of The Year Awards Announced 2022

Shop Owner Magazine

huffpost kathleen long
March 2015

Huffpost - 7 Keys to Small Business Success

Written by Kathleen Long

2014-12-12-AtariJacket-thumb
December 2014

Huffpost - The 'Plain' Truth: Confessions of a Non-Beauty Queen

Written by Kathleen Long

Fighting Ebola With Books
December 2014

Huffpost - Fighting Ebola With Books

Written by Kathleen Long

2014-05-15-BeforeandAfter-thumb
May 2014

Huffpost - The Most Frustrating Things People Will Say When You Lose 80 Pounds

Written by Kathleen Long

5bb3124b2000003000001ce9
August 2014

Huffpost - Stop Wasting My Time: Being a More Powerful Part of a Professional Network

Written by Kathleen Long

To Err Is Human, to Make Mistakes Is Divine
June 2014

Huffpost - To Err Is Human, to Make Mistakes Is Divine

Written by Kathleen Long

Boardroom Hokey Pokey- That Dance That Women Do
June 2014

Huffpost - Boardroom Hokey Pokey: That Dance That Women Do

Written by Kathleen Long

REPAIRPAL TURNS TO MOTOR FOR RELIABLE DATA TO BUILD TRUST, TRANSPARENCY WITH MILLIONS OF ITS POTENTIAL CUSTOMERS
January 2023

RepairPal Turns to MOTOR for Reliable Data to Build Trust, Transparency with Millions of its Potential Customers

Written by Leona Scott

Making Word of Mouth Work in the Tech Age
October 2022

The Great Canadian Podcast

Making "Word of Mouth" Work in the Tech Age

CR-Cars-InlineHero-Consider-Fixing-Your-Car-Instead-0f-Buying-New-One-05-21
May 2021

Consumer Reports - As Used-Car Prices Surge, Consider Fixing the Car You Already Own

Written by Benjamin Preston

Giving back to the industry RepairPal
July 2022

SHOP-WARE ft Carmcast

Giving Back to the Industry Through Association Memberships

car guy coffee kathleen long
December 2021

Car Guy Podcast

Kathleen Long On The Carpet

Screenshot 2023-11-30 at 9.32.29 PM
June 2023

Women in Automotive

From the Start: Making the Most out of Your WIA Experience

Screenshot 2023-11-30 at 9.38.29 PM
March 2023

Women in Auto Care

The Glorious Crowd

Screenshot 2023-11-30 at 9.43.38 PM
March 2022

Women in Auto Care

Public Speaking: How to Say Cool Things Without Peeing Your Pants

counterman
May 2023

AftermarketNews

Kathleen Long, Women at the Wheel Winner


 

Connect with Kathleen

 

Kathleen brings a unique perspective that captivates and educates audiences. Her dynamic speaking style, coupled with a passion for women's empowerment, diversity, and inclusivity, makes her an ideal choice for a wide range of events.

 

Learn more about Kathleen

Landing Page Graphic-2